We provide complimentary shipping on all orders over $100 within the United States.

We provide complimentary shipping on all orders over $100 within the United States. For orders within the contiguous United States under $100, a flat rate of $12.99 is charged. For orders outside the contiguous United States under $100, a flat rate of $22.99 is charged. We also offer Express and Overnight options for both within and outside the contiguous United States.

What are your domestic shipping charges within the USA?

Enjoy FREE shipping on all international orders over $275.

Enjoy FREE shipping on orders to Mexico over $200; on orders to Canada over $200; on orders to Asia, Oceans, and the Middle East over $500; and for the rest of the world orders over $275. For orders under the threshold for FREE shipping, we provide several shipping options, with rates varying depending on the carrier. Our aim is to offer you the best and most efficient shipping solutions no matter where you are in the world.

What are the international shipping charges?

Absolutely! We are pleased to offer shipping to Canada.

Absolutely! We are pleased to offer shipping to Canada. We offer free shipping to Canada for all orders over $200 ($USD). Rest assured, all duties and taxes are calculated and collected at the time of purchase, ensuring a smooth delivery process to your door.

Do you ship to Canada?

Yes, we proudly offer international shipping to most countries, with all shipping costs, taxes, and duties conveniently included at checkout for a hassle-free shopping experience.

Yes, we proudly offer international shipping to most countries, with all shipping costs, taxes, and duties conveniently included at checkout for a hassle-free shopping experience. If your country is not listed at checkout, please reach out to us at <a href="mailto:hello@emkskincare.com">hello@emkskincare.com</a> for assistance.

Does EMK ship internationally?

EMK is committed to ensuring efficient and cost-effective delivery for all our customers. To achieve this, we have multiple distribution centers located across the United States.

EMK is committed to ensuring efficient and cost-effective delivery for all our customers. To achieve this, we have multiple distribution centers located across the United States. Your order will be shipped from the center closest to your location that has the requested items in stock, ensuring that all products are dispatched from within the USA tailored to optimize both shipping times and costs based on your specific geographical location and our inventory levels.

Where do EMK products ship from?

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EMK Skincare

Information regarding EMK Skincare shipping policies.

Shipping Information

Shipping / Returns

Shipping

I can't access my account. What should I do?

Online Account

Can I change or cancel my order after placing it?

What Forms of Payment Do You Accept?

Pre-order products, out-of-stock items, and partial shipments

Order Policies

Do you offer samples before I make a purchase?

Do you have a storefront where I could purchase from?

First Order

When will my package arrive?

Track My Order

Tracking Orders

What is Auto-Replenish?

How can I cancel my Auto-Replenish subscription?

Auto-Replenish/ Subscriptions

Orders

What is your refund policy?

How can I start a return process?

My product arrived damaged. What steps should I take to get it replaced?

Returns

How does the EMK Rewards Program work?

How can I refer a friend to EMK Skincare, and are there any incentives?

How To Redeem Points For A Code

How To Redeem Points For Cash Value At Checkout

Rewards Program

Can I use more than one discount code on an order?

How do I stay informed about new products and promotions?

Are there any active promo codes or ongoing promotions?

Promotions

Which product is recommended for those new to EMK Skincare?

When is the best time to start using anti-aging products?

Can EMK Skincare products be effective for acne?

Is it okay to incorporate EMK Skincare products into a routine with products from other brands?

Where can I find the ingredients list for EMK products?

Are EMK products safe to use during pregnancy and while breastfeeding?

Can I substitute a product in a set or pair?

How long does it take to see results from EMK products?

Does EMK offer gift cards?

How can I provide feedback or submit a product review?

How do I know when a product is back in stock?

Can men use EMK products?

Are your products gluten-free?

Can I use EMK products with my existing skincare routine?

What is your policy on plastic use and sustainability?

I have a specific skin concern. Can you recommend a tailored skincare routine?

Do EMK products contain parabens or sulfates?

What is the shelf life of your products?

Are EMK Skincare products vegan?

What's the recommended order for using EMK products in a skincare routine?

Are your products cruelty-free?

What is Agave Flora-V, also known as Bioplacenta?

General Product Information

What are the benefits of using 24K Gold Peeling Gel?

How often should I use 24K Gold Peeling Gel?

24K Gold Peeling Gel

What type of cleanser is Aurora Cleanser?

Can all skin types use Aurora Cleanser?

Aurora Cleanser

Can I use Bloom Toner for makeup removal?

Bloom Toner

What's the best way to apply Beam Eye Gel and Radical Eye Cream?

Is Beam Eye Gel prone to leaving a sticky or greasy residue?

What should I do if the Beam Eye Gel pump doesn't work?

Can I use both Beam Eye Gel and Radical Eye Cream together?

What differentiates Radical Eye Cream from Beam Eye Gel?

Eye Treatments

Is there a larger size available for Face Treatment?

What exactly does Face Treatment do?

Face Treatment

Has Alpha Mask been renamed to Instant Live Mask?

How frequently can Instant Live Mask be used?

Instant Live Mask

Does Lumina Hand Treatment offer SPF protection?

How should I use Lumina Hand Treatment for the best results?

Is Lumina Hand Treatment recommended for dry hands?

Lumina Hand Treatment

When is the best time to use Stem Cell White Caviar?

Stem Cell White Caviar

How do I apply EMK Serums for the best results?

Is it safe to apply Rescue Serum under my eyes?

Can Rescue Serum be combined with retinol cream in my skincare routine?

Is there a travel-sized option for Rescue Serum?

Can I use Rescue Serum after undergoing laser treatment, chemical peels, or microdermabrasion?