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Order Changes & Policies

Understand EMK’s order policies, including changes, cancellations, pre-orders, out-of-stock items, and partial shipments.

Can I change or cancel my order after placing it?

Orders are processed quickly, but well do our best to accommodate any changes or cancellations.

Pre-order products, out-of-stock items, and partial shipments

We work hard to deliver your EMK products as quickly as possible. In some cases, an item may be on pre-order or become temporarily out of stock after purchase. Here’s what to expect:. We appreciate your patience and are always happy to help if you ha

Can I substitute a product in a set, pair, routine, or protocol?

Unfortunately, we cannot accommodate substitutions within these sets.

How can I submit a product review or share feedback?

We love hearing from our customers! You can submit product reviews on our website under each product description.